At the time, players were given almost no notice of the upcoming changes before they were pushed to the live servers. Possibly most interesting is the developer's response to the most frequent player complaint. He attempts to dispell a few myths about the process, and attempts to answer critics who (to this day) are very harsh on the game, developer motives, etc. The basic jist of Rubenfield's post is that the change was the best decision they could make at the time, given the people and circumstances. One of his most recent posts has caused a lot of eyebrows to raise, as he takes on the Star Wars Galaxies NGE in the post " In which I try to speak honestly about History." As you might imagine, reaction has been strong across the board. His recent posts have been very confrontational, "calling out" MMO developers and offering some harsh words for players that dislike RMT practices. One of the developers involved in that project, Dan Rubenfield, has been been getting back into blogging recently after a period of quiet. To this day players who went through the changeover have strong opinions about the title, something you've probably noted if you've read the comments on our SWG posts. Almost certainly the biggest change to a live MMO ever, the New Game Enhancements were a bold attempt by the SOE-Austin studio to relaunch the game with an entirely different aesthetic. To say that the Star Wars Galaxies update known as the NGE is controversial would be a fantastic understatement.
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